Last Updated: 19 MARCH 2026
1. Introduction and Parties
1.1. These Terms and Conditions ("Terms") govern your use of the website located at onlyone.you ("the Website") and the software-as-a-service bio page product ("the Service") provided through it.
1.2. The Service is operated by David Alston, a sole trader registered in England and Wales, trading as 'Only One You' Pro Bio Pages, with a principal business address at Halton Mill, Mill Lane, Halton, Lancaster, LA2 6ND ("we", "us", "our", "the Trader").
1.3. By accessing or using the Service, you ("the Customer", "you", "your") agree to be bound by these Terms. If you do not agree, you must not use the Service.
1.4. We reserve the right to amend these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the revised Terms.
2. Business Information (Electronic Commerce (EC Directive) Regulations 2002)
In compliance with Regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002, we provide the following information:
Trading Name: 'Only One You' Pro Bio Pages
Business Address: Halton Mill, Mill Lane, Halton, Lancaster, LA2 6ND
Email Address: help@onlyone.you
VAT Number: Not VAT registered.
3. Description of the Service
3.1. The Service is a bio page creation platform (similar to Linktree) enabling customers to create, customise, and publish personal or business bio link pages.
3.2. The Service is provided as digital content and/or a digital service within the meaning of the Consumer Rights Act 2015.
3.3. Functionality: The Service allows you to create a customisable link-in-bio landing page, add links, social media profiles, and other content, and share a single URL.
3.4. Compatibility: The Service is delivered via a web browser. It is compatible with modern, up-to-date versions of major browsers (Chrome, Firefox, Safari, Edge). No specific hardware beyond a device with internet access is required.
3.5. The Trader reserves the right to modify, improve, or discontinue features of the Service at any time, provided the Service continues to substantially match its description.
4. Eligibility
4.1. You must be at least 18 years old to use the Service.
4.2. By entering into a contract with us, you confirm that you have the legal capacity to do so.
5. Account Registration
5.1. To use the Service, you must create an account by providing accurate and complete information.
5.2. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
5.3. You must notify us immediately at help@onlyone.you if you become aware of any unauthorised use of your account.
6. Subscription Plans and Pricing
6.1. The Service is offered on a subscription basis at the following prices:
Plan
Price
Billing Cycle
Monthly
£10.00 per month
Recurring monthly
Annual
£60.00 per year
Recurring annually
6.2. All prices are inclusive of VAT where applicable.
6.3. Prices are clearly stated before you confirm your purchase, in compliance with the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
6.4. We reserve the right to change pricing with at least 30 days' written notice. Any price change will take effect at the start of your next billing cycle.
7. Payment Terms
7.1. Payments are processed via [Stripe]. By subscribing, you authorise recurring charges to your chosen payment method.
7.2. Your subscription will automatically renew at the end of each billing period unless cancelled in accordance with Clause 9.
7.3. If a payment fails, we may suspend access to the Service until the outstanding amount is settled.
8. Consumer Rights — Right to Cancel (Cooling-Off Period)
8.1. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you are a consumer based in the UK or EU, you have a statutory right to cancel within 14 days of entering into the contract, without giving any reason.
8.2. Digital content waiver: Because our Service provides immediate access to digital content/services, we will ask you at the point of purchase to:
(b) acknowledge that by giving such consent, you will lose your statutory right to cancel once the Service has been fully performed.
8.3. If you have given consent under Clause 8.2 but wish to cancel during the 14-day period, you may still be entitled to a pro-rata refund for the portion of the Service not yet consumed.
8.4. To exercise the right to cancel, you must inform us by a clear statement (e.g. email to help@onlyone.you) before the cancellation period expires. You may use the model cancellation form set out below, but it is not obligatory.
Model Cancellation Form:
To: David Alston, trading as 'Only One You' Pro Bio Pages, Halton Mill, Mill Lane, Halton, Lancaster, LA2 6ND, help@onlyone.you
I hereby give notice that I cancel my contract for the supply of the following service: 'Only One You' Pro Bio Pages — Monthly/Annual Plan.
Ordered on: [DATE]
Name of consumer: [NAME]
Address of consumer: [ADDRESS]
Signature of consumer (only on paper): __________
Date: __________
9. Cancellation of Subscription
9.1. You may cancel your subscription at any time through your account settings on the Website, or by emailing help@onlyone.you
9.2. Upon cancellation:
(b) No further charges will be applied after the current billing period.
(c) We will not provide a pro-rata refund for unused time remaining in the current billing period, except as provided under the 30-Day Money-Back Guarantee (Clause 10) or statutory cooling-off rights (Clause 8).
9.3. We are committed to making cancellation straightforward, in line with anticipated requirements under the Digital Markets, Competition and Consumers Act 2024.
10. 30-Day Money-Back Guarantee
10.1. In addition to your statutory rights, we offer a 30-Day Money-Back Guarantee. If you are not satisfied with the Service for any reason, you may request a full refund within 30 days of your initial purchase.
10.2. This guarantee applies to the first payment only (whether monthly or annual). It does not apply to renewal payments.
10.3. To claim a refund under this guarantee, email help@onlyone.you within 30 days of your first payment with the subject line "Refund Request".
10.4. Refunds will be processed within 14 days of approval, using the same payment method you used for the original transaction, in accordance with the Consumer Rights Act 2015, s.45(4).
10.5. This guarantee does not affect your statutory rights.
11. Digital Content and Service Quality
11.1. Under the Consumer Rights Act 2015 (Part 1, Chapters 3 and 4), the Service will:
(b) Be fit for a particular purpose made known to us (s.35);
(c) Match its description (s.36).
11.2. If the Service does not conform to the above standards, you are entitled to the remedies set out in the Consumer Rights Act 2015, including repair, replacement, or a price reduction (which may be up to a full refund).
11.3. Nothing in these Terms shall exclude or limit your statutory rights as a consumer.
12. Licence and Acceptable Use
12.1. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or business purposes.
12.2. You must not:
(b) Reverse engineer or attempt to extract the source code of the Service;
(c) Use the Service for any unlawful purpose, or to publish content that is defamatory, obscene, hateful, discriminatory, or in breach of any third party's intellectual property rights;
(d) Attempt to gain unauthorised access to any part of the Service or its infrastructure;
(e) Use the Service to distribute spam, malware, or phishing content;
(f) Resell, sublicence, or white-label the Service to third parties without our express written consent.
12.3. We reserve the right to suspend or terminate your account immediately and without notice if you breach any of these acceptable use provisions.
13. Intellectual Property
13.1. All intellectual property rights in the Service (including but not limited to software, design, logos, and trademarks) are owned by or licensed to David Alston, trading as 'Only One You' Pro Bio Pages.
13.2. Content you upload or create using the Service ("User Content") remains your property. By using the Service, you grant us a non-exclusive, worldwide licence to host, display, and distribute your User Content solely for the purpose of providing the Service to you.
13.3. Upon termination or cancellation of your account, we will make reasonable efforts to allow you to export your User Content. After a period of 30 days following termination, we may permanently delete your User Content.
14. Limitation of Liability
14.1. Nothing in these Terms limits or excludes our liability for:
(b) Fraud or fraudulent misrepresentation;
(c) Any liability which cannot be excluded or limited under applicable law (including consumer statutory rights under the Consumer Rights Act 2015).
14.2. Subject to Clause 14.1, our total liability to you in connection with the Service shall not exceed the total amount you have paid us in the 12 months preceding the event giving rise to the claim.
14.3. Subject to Clause 14.1, we shall not be liable for any:
(b) Loss of data;
(c) Loss of business or business opportunity;
(d) Indirect or consequential loss;
whether or not foreseeable.
14.4. The Service is provided on an "as available" basis. While we endeavour to maintain uptime, we do not guarantee uninterrupted or error-free service.
15. Indemnity
15.1. You agree to indemnify and hold harmless David Alston, trading as 'Only One You' Pro Bio Pages, from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your use of the Service, including any User Content you upload.
16. Force Majeure
16.1. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, government actions, internet or infrastructure failures, or third-party service provider failures.
17. Dispute Resolution
17.1. If you have a complaint or dispute, please contact us first at help@onlyone.you. We will endeavour to resolve the matter informally.
17.2. If we cannot resolve the dispute informally, UK consumers may refer the matter to an approved Alternative Dispute Resolution (ADR) provider. Further information is available from the UK Government: https://www.gov.uk/consumer-disputes.
17.3. EU consumers may also submit a complaint via the EU Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr.
18. Governing Law and Jurisdiction
18.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
18.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18.3. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence. If you are a consumer in the EU, you retain the benefit of any mandatory consumer protection provisions of your country of residence.
18.4. For US-based customers: These Terms are governed by English law. However, nothing in these Terms affects any non-waivable statutory rights you may have under the laws of your US state of residence.
19. Severability
19.1. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.
20. Entire Agreement
20.1. These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and us in respect of the Service.
21. Contact
For any questions regarding these Terms, please contact:
David Alston
Trading as 'Only One You' Pro Bio Pages
Halton Mill, Mill Lane, Halton, Lancaster, LA2 6ND
help@onlyone.you